Privacy Policy

Location-specific information (regional classification)

On our website, we display a message to visitors from Bavaria and Baden-Württemberg regarding our CETRAC Süd (Ingolstadt) site. To determine the approximate federal state, your IP address is transmitted to the ipwho.is service and analysed there. We do not store your IP address. The legal basis for this is our legitimate interest in providing region-specific content in accordance with Article 6(1)(f) of the GDPR.

1 Data Protection at a Glance

General information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to identify you personally. For detailed information on data protection, please refer to our privacy policy, which is set out below this text.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact details in the section ‘Information on the data controller’ in this privacy policy.

How do we collect your data?

Your data is collected, firstly, when you provide it to us. This may include, for example, data that you enter into a contact form.

Other data is collected by our IT systems automatically or with your consent when you visit the website. This consists mainly of technical data (e.g. internet browser, operating system or the time the page was accessed). This data is collected automatically as soon as you access this website.

What do we use your data for?

Some of the data is collected to ensure the website functions correctly. Other data may be used to analyse your usage behaviour.

What rights do you have regarding your personal data?

You have the right at any time to obtain, free of charge, information about the source, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given your consent to the processing of your data, you may withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request that the processing of your personal data be restricted. Furthermore, you have the right to lodge a complaint with the relevant supervisory authority.

Please feel free to contact us at any time regarding this matter or any other questions you may have about data protection.

Analytics tools and third-party tools

When you visit this website, your browsing behaviour may be analysed for statistical purposes. This is primarily done using so-called analytics tools.

You can find detailed information about these analytics programmes in the following privacy policy.

2. Hosting

External hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may include, in particular, IP addresses, contact enquiries, metadata and communication data, contractual data, contact details, names, website visits and other data generated via a website.

The hosting provider is engaged for the purpose of fulfilling our contractual obligations towards our potential and existing customers (Art. 6(1)(b) GDPR) and in the interests of ensuring the secure, fast and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Our hosting provider will only process your data to the extent necessary to fulfil its service obligations and will follow our instructions regarding this data.

We use the following hosting provider:

webhoster.de Aktiengesellschaft
Zum Haunert 22
59519 Möhnesee

3 General information and mandatory details

Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.

When you use this website, various items of personal data are collected. Personal data is data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the internet (e.g. when communicating by email) may be subject to security vulnerabilities. It is not possible to guarantee complete protection of data against access by third parties.

Information regarding the data controller

The organisation responsible for data processing on this website is:

cetrac GmbH
Diezmannstrasse 13
04207 Leipzig

Telephone: +49 341 3084890-0
Email: info@cetrac.de

The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g. names, email addresses, etc.).

Retention period

Unless a more specific retention period is stated elsewhere in this privacy policy, we will retain your personal data until the purpose for which it is processed no longer applies. If you make a valid request for erasure or withdraw your consent to data processing, your data will be erased, provided we have no other legally permissible grounds for retaining your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these grounds no longer apply.

General information on the legal basis for data processing on this website

Provided you have consented to the processing of your data, we process your personal data on the basis of Article 6(1)(a) of the GDPR or Article 9(2)(a) of the GDPR, where special categories of data as defined in Article 9(1) of the GDPR are processed. In the event of explicit consent to the transfer of personal data to third countries, data processing is also carried out on the basis of Article 49(1)(a) of the GDPR. Where you have consented to the storage of cookies or to access to information on your device (e.g. via device fingerprinting), data processing is also carried out on the basis of Section 25(1) of the TTDSG. Consent may be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Article 6(1)(b) of the GDPR. Furthermore, we process your data where this is necessary to comply with a legal obligation on the basis of Article 6(1)(c) of the GDPR. Data processing may also take place on the basis of our legitimate interest pursuant to Article 6(1)(f) of the GDPR. Information on the relevant legal bases in each individual case is provided in the following paragraphs of this privacy policy.

Information on the transfer of data to the USA and other third countries

Among other things, we use tools provided by companies based in the USA or other third countries that do not offer a level of data protection comparable to that of the EU. When these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that a level of data protection comparable to that in the EU cannot be guaranteed in these countries. For example, US companies are obliged to disclose personal data to security authorities without you, as the data subject, being able to take legal action against this. It cannot therefore be ruled out that US authorities (e.g. intelligence services) may process, analyse and permanently store your data held on US servers for surveillance purposes. We have no influence over these processing activities.

Withdrawal of your consent to data processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. The lawfulness of any data processing carried out prior to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Article 21 of the GDPR)

WENN DIE DATENVERARBEITUNG AUF GRUNDLAGE VON ART. 6 ABS. 1 LIT. E ODER F DSGVO ERFOLGT, HABEN SIE JEDERZEIT DAS RECHT, AUS GRÜNDEN, DIE SICH AUS IHRER BESONDEREN SITUATION ERGEBEN, GEGEN DIE VERARBEITUNG IHRER PERSONENBEZOGENEN DATEN WIDERSPRUCH EINZULEGEN; DIES GILT AUCH FÜR EIN AUF DIESE BESTIMMUNGEN GESTÜTZTES PROFILING. DIE JEWEILIGE RECHTSGRUNDLAGE, AUF DENEN EINE VERARBEITUNG BERUHT, ENTNEHMEN SIE DIESER DATENSCHUTZERKLÄRUNG. WENN SIE WIDERSPRUCH EINLEGEN, WERDEN WIR IHRE BETROFFENEN PERSONENBEZOGENEN DATEN NICHT MEHR VERARBEITEN, ES SEI DENN, WIR KÖNNEN ZWINGENDE SCHUTZWÜRDIGE GRÜNDE FÜR DIE VERARBEITUNG NACHWEISEN, DIE IHRE INTERESSEN, RECHTE UND FREIHEITEN ÜBERWIEGEN ODER DIE VERARBEITUNG DIENT DER GELTENDMACHUNG, AUSÜBUNG ODER VERTEIDIGUNG VON RECHTSANSPRÜCHEN (WIDERSPRUCH NACH ART. 21 ABS. 1 DSGVO).

WERDEN IHRE PERSONENBEZOGENEN DATEN VERARBEITET, UM DIREKTWERBUNG ZU BETREIBEN, SO HABEN SIE DAS RECHT, JEDERZEIT WIDERSPRUCH GEGEN DIE VERARBEITUNG SIE BETREFFENDER PERSONENBEZOGENER DATEN ZUM ZWECKE DERARTIGER WERBUNG EINZULEGEN; DIES GILT AUCH FÜR DAS PROFILING, SOWEIT ES MIT SOLCHER DIREKTWERBUNG IN VERBINDUNG STEHT. WENN SIE WIDERSPRECHEN, WERDEN IHRE PERSONENBEZOGENEN DATEN ANSCHLIESSEND NICHT MEHR ZUM ZWECKE DER DIREKTWERBUNG VERWENDET (WIDERSPRUCH NACH ART. 21 ABS. 2 DSGVO).

Right to lodge a complaint with the relevant supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place where the alleged infringement occurred. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

Access, erasure and rectification

In accordance with the applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its source and recipients, and the purpose of the data processing, and, where applicable, the right to have this data rectified or erased. You may contact us at any time regarding this matter or with any further questions about personal data.

Right to restriction of processing

You have the right to request that the processing of your personal data be restricted. You may contact us at any time to do so. The right to restriction of processing applies in the following cases:

If you dispute the accuracy of your personal data held by us, we will generally need some time to verify this. For the duration of this verification, you have the right to request that the processing of your personal data be restricted.
If the processing of your personal data has been or is being carried out unlawfully, you may request that the processing of your data be restricted instead of it being erased.
If we no longer require your personal data, but you require it in order to exercise, defend or assert legal claims, you have the right to request that the processing of your personal data be restricted rather than erased.
If you have lodged an objection under Article 21(1) of the GDPR, a balancing of interests between yours and ours must be carried out. Until it has been determined whose interests take precedence, you have the right to request that the processing of your personal data be restricted.

If you have restricted the processing of your personal data, such data – apart from its storage – may only be processed with your consent or for the purposes of establishing, exercise or defence of legal claims, or to protect the rights of another natural or legal person, or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential information, such as orders or enquiries that you send to us as the website operator. You can recognise an encrypted connection by the fact that the address bar in your browser changes from ‘http://’ to ‘https://’ and by the padlock icon in your browser’s address bar.

If SSL or TLS encryption is enabled, the data you send to us cannot be read by third parties.

4 Data collection on this website

Cookies

Our website uses what are known as ‘cookies’. Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

In some cases, cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g. cookies for processing payment services).

Cookies serve various purposes. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping basket function or the display of videos). Other cookies are used to analyse user behaviour or to display adverts.

Cookies that are required to carry out the electronic communication process, to provide specific functions you have requested (e.g. the shopping basket function) or to optimise the website (e.g. cookies for measuring website traffic) (essential cookies), are stored on the basis of Article 6(1)(f) of the GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies to ensure the technically fault-free and optimised provision of its services. Where consent has been sought for the storage of cookies and similar recognition technologies, processing takes place exclusively on the basis of this consent (Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG); consent may be withdrawn at any time.

You can configure your browser so that you are notified when cookies are set and can choose to allow cookies only on a case-by-case basis, block cookies in specific cases or generally, and enable the automatic deletion of cookies when you close your browser. If you disable cookies, the functionality of this website may be restricted.

Where cookies are used by third parties or for analytical purposes, we will inform you of this separately in this privacy policy and, where necessary, seek your consent.

Server log files

The website provider automatically collects and stores information in what are known as server log files, which your browser automatically sends to us. These are:

Browser type and browser version
operating system used
Referrer URL
Hostname of the connecting computer
Time of the server request
IP address

This data is not combined with other data sources.

This data is collected on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring that its website functions without technical faults and in optimising it – to this end, the server log files must be collected.

Contact form

If you send us enquiries via the contact form, we will store the details you provide in the enquiry form, including the contact details you have entered there, for the purpose of processing your enquiry and in the event of any follow-up questions. We will not pass on this data without your consent.

The processing of this data is carried out on the basis of Article 6(1)(b) of the GDPR, provided that your enquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that such consent has been sought; consent may be withdrawn at any time.

The data you enter in the contact form will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular retention periods – remain unaffected.

Enquiries by email, telephone or fax

If you contact us by email, telephone or fax, your enquiry, including any personal data it contains (name, enquiry), will be stored and processed by us for the purpose of dealing with your request. We will not pass on this data without your consent.

The data you send to us via contact enquiries will be retained by us until you request its deletion, withdraw your consent to its storage, or the purpose for which the data is stored no longer applies (e.g. once your enquiry has been dealt with). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.

5. Analytics tools and advertising

Google Tag Manager

We use Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that enables us to integrate tracking or analytics tools and other technologies into our website. Google Tag Manager itself does not create user profiles, store cookies or carry out any independent analysis. It is used solely to manage and deploy the tools integrated via it. However, Google Tag Manager does collect your IP address, which may also be transferred to Google’s parent company in the United States.

The use of Google Tag Manager is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in the quick and straightforward integration and management of various tools on its website. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

Google Analytics

This website uses features of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables website operators to analyse the behaviour of website visitors. In doing so, the website operator receives various usage data, such as page views, time spent on the site, operating systems used and the user’s location. This data is associated with the user’s respective device. It is not linked to a user ID.

Google Analytics uses technologies that enable users to be recognised for the purpose of analysing user behaviour (e.g. cookies or device fingerprinting). The information collected by Google regarding the use of this website is usually transferred to a Google server in the USA and stored there.

Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Further details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have enabled the IP anonymisation feature on this website. This means that Google truncates your IP address within Member States of the European Union or in other signatory states to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

Browser plug-in

You can prevent Google from collecting and processing your data by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Further information on how Google Analytics handles user data can be found in Google’s Privacy Policy: https://support.google.com/analytics/answer/6004245?hl=de.

Demographic characteristics in Google Analytics

This website uses the ‘demographic characteristics’ feature of Google Analytics to display relevant adverts to website visitors within the Google advertising network. This enables reports to be generated that provide information on the age, gender and interests of site visitors. This data is derived from Google’s interest-based advertising and from visitor data provided by third parties. This data cannot be linked to any specific individual. You can disable this feature at any time via the ad settings in your Google Account, or generally prevent Google Analytics from collecting your data as described in the section ‘Objecting to data collection’.

Data processing on behalf of clients

We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Google Analytics e-commerce tracking

This website uses the ‘E-commerce Tracking’ feature of Google Analytics. E-commerce Tracking enables the website operator to analyse the purchasing behaviour of website visitors in order to improve their online marketing campaigns. This involves collecting information such as orders placed, average order values, delivery costs and the time taken from viewing a product to purchasing it. This data may be aggregated by Google under a transaction ID that is assigned to the respective user or their device.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising programme provided by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads enables us to display adverts on the Google search engine or on third-party websites when users enter specific search terms into Google (keyword targeting). Furthermore, targeted adverts can be displayed based on user data held by Google (e.g. location data and interests) (audience targeting). As website operators, we can analyse this data quantitatively, for example by examining which search terms led to our adverts being displayed and how many adverts resulted in clicks.

Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Die Datenübertragung in die USA wird auf die Standardvertragsklauseln der EU-Kommission gestützt. Details finden Sie hier: https://policies.google.com/privacy/frameworks und https://privacy.google.com/businesses/controllerterms/mccs/.

Google Ads Remarketing

This website uses the Google Ads Remarketing features. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups, so that we can subsequently show them interest-based adverts on the Google Display Network (remarketing or retargeting).

Furthermore, the advertising audiences created using Google Ads Remarketing can be linked to Google’s cross-device features. In this way, interest-based, personalised advertising messages – which have been tailored to you based on your previous usage and browsing behaviour on one device (e.g. a mobile phone) – can also be displayed on another of your devices (e.g. a tablet or PC).

If you have a Google account, you can opt out of personalised advertising via the following link: https://www.google.com/settings/ads/onweb/.

Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

Further information and the data protection provisions can be found in Google’s privacy policy at: https://policies.google.com/technologies/ads?hl=de.

Target group identification with customer matching

To create target audiences, we use, amongst other things, Google Ads Remarketing’s customer matching feature. In doing so, we transfer certain customer data (e.g. email addresses) from our customer lists to Google. If the customers in question are Google users and are logged into their Google account, they will be shown relevant adverts within the Google network (e.g. on YouTube, in Gmail or in the search engine).

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Conversion Tracking, Google and we can determine whether a user has carried out specific actions. For example, this enables us to analyse which buttons on our website have been clicked and how often, and which products have been viewed or purchased particularly frequently. This information is used to compile conversion statistics. We are informed of the total number of users who have clicked on our adverts and what actions they have carried out. We do not receive any information that would allow us to personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.

Use of this service is based on your consent in accordance with Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG. You may withdraw your consent at any time.

You can find more information about Google conversion tracking in Google’s Privacy Policy: https://policies.google.com/privacy?hl=de.

6th Newsletter

Newsletter details

If you would like to subscribe to the newsletter offered on the website, we require your email address and information that enables us to verify that you are the owner of the email address provided and that you consent to receiving the newsletter. No further data is collected, or only on a voluntary basis. We use newsletter service providers, as described below, to manage the newsletter.

Mailjet

This website uses Mailjet to send newsletters. The service provider is Mailgun Technologies Inc., 112 E Pecan Sr. #1135, San Antonio, Texas 78205, USA.

Mailjet is a service that can be used, amongst other things, to organise and analyse the sending of newsletters. The data you provide when subscribing to the newsletter is stored on Mailjet’s servers.

Data analysis by Mailjet

With the help of Mailjet, we are able to analyse our newsletter campaigns. This allows us, for example, to see whether a newsletter has been opened and which links, if any, have been clicked. In this way, we can determine, amongst other things, which links have been clicked on particularly often.

We can also see whether certain predefined actions were carried out after the newsletter was opened or clicked on (conversion rate). For example, we can see whether you made a purchase after clicking on the newsletter.

Mailjet also enables us to segment newsletter recipients into different categories (‘cluster’ them). For example, newsletter recipients can be segmented by age, gender or place of residence. This makes it easier to tailor the newsletters to the respective target groups. If you do not wish Mailjet to carry out this analysis, you must unsubscribe from the newsletter. We provide a link for this purpose in every newsletter message.

For detailed information on Mailjet’s features, please see the following link: https://www.mailjet.de/funktion/.

You can find Mailjet’s privacy policy at: https://www.mailjet.de/sicherheit-datenschutz/.

Legal basis

Data processing is carried out on the basis of your consent (Article 6(1)(a) of the GDPR). You may withdraw this consent at any time. The lawfulness of any data processing operations that have already taken place remains unaffected by the withdrawal.

Data transfers to the USA are based on the European Commission’s Standard Contractual Clauses. Further details can be found here: https://www.mailjet.de/av-vertrag/.

Retention period

The data you have provided to us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter, and will be deleted from the newsletter distribution list once you have unsubscribed. Data stored by us for other purposes remains unaffected by this.

Once you have unsubscribed from the newsletter mailing list, your email address may be stored on a blacklist by us or the newsletter service provider, where necessary, to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be combined with any other data. This serves both your interests and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Article 6(1)(f) of the GDPR). There is no time limit on storage on the blacklist. You may object to this storage provided that your interests override our legitimate interest.

7. Plugins and tools

YouTube with enhanced data protection

This website embeds videos from YouTube. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, enhanced privacy mode does not necessarily prevent data from being shared with YouTube partners. YouTube therefore establishes a connection to the Google DoubleClick network, regardless of whether you watch a video or not.

As soon as you play a YouTube video on this website, a connection is established with YouTube’s servers. In doing so, the YouTube server is informed which of our pages you have visited. If you are logged into your YouTube account, you are allowing YouTube to link your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, once a video has started playing, YouTube may store various cookies on your device or use similar recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, amongst other things, to collect video statistics, improve the user experience and prevent fraud.

Where applicable, once a YouTube video has started playing, further data processing operations may be triggered over which we have no control.

YouTube is used to ensure that our online content is presented in an engaging manner. This constitutes a legitimate interest within the meaning of Article 6(1)(f) of the GDPR. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

For further information on data protection at YouTube, please see their privacy policy at: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use ‘Google reCAPTCHA’ (hereinafter ‘reCAPTCHA’) on this website. The provider is Google Ireland Limited (‘Google’), Gordon House, Barrow Street, Dublin 4, Ireland.

reCAPTCHA is used to verify whether data is being entered on this website (e.g. in a contact form) by a human or by an automated programme. To do this, reCAPTCHA analyses the website visitor’s behaviour based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. For the purposes of the analysis, reCAPTCHA evaluates various pieces of information (e.g. IP address, the length of time the website visitor spends on the website, or the mouse movements made by the user). The data collected during the analysis is forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not notified that an analysis is taking place.

The storage and analysis of the data is carried out on the basis of Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in protecting its web services from malicious automated surveillance and from spam. Where consent has been sought, processing takes place exclusively on the basis of Article 6(1)(a) of the GDPR and Section 25(1) of the TTDSG, insofar as the consent covers the storage of cookies or access to information on the user’s device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent may be withdrawn at any time.

For further information on Google reCAPTCHA, please refer to Google’s Privacy Policy and Terms of Service via the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

8. E-commerce and payment providers

Processing of customer and contract data

We collect, process and use customers’ personal and contractual data for the purpose of establishing, defining the terms of and amending our contractual relationships. We collect, process and use personal data relating to the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill them for it. The legal basis for this is Article 6(1)(b) of the GDPR.

The customer data collected will be deleted once the order has been completed or the business relationship has ended, and any applicable statutory retention periods have expired. Statutory retention periods remain unaffected.